Monday 2 February 2026: Noosa Chocolate Factory has announced the appointment of Marcus Raward as its new Chief Executive Officer, marking a new chapter in the company’s long and successful history as a Queensland-born brand.
Marcus brings a strong commercial and financial background to the role, with deep experience in guiding businesses through growth, market change and operational evolution. His appointment comes as Noosa Chocolate Factory enters its next phase, building on its heritage while responding to strong consumer demand and shifting market conditions.
Marcus said he was excited to lead the iconic brand and to refocus on what has always set Noosa Chocolate Factory apart.
“Noosa Chocolate Factory has a remarkable story, a loyal customer base and a product range defined by flavour, craftsmanship and creativity,” Raward said. “My focus is on celebrating the brands’ roots, shining a light on what makes our products different from other chocolate and confectionery brands whilst moving the business forward into an even stronger commercial position.”
The appointment follows a period of industry-wide challenges, including significant volatility in global cocoa prices. While these pressures have affected chocolate manufacturers globally, Mr Raward said the market is beginning to stabilise.
“Cocoa prices have been a real challenge across the sector, but we are now seeing signs of plateauing,” he said. “At the same time, consumer demand for quality chocolate remains strong, which presents a real opportunity for a brand like Noosa Chocolate Factory.”
The business continues to expand its retail footprint, recently opening a new store at Westfield Chermside. Renovations at the Sunshine Plaza store are also underway, with the refreshed location set to reopen in early February.
“These investments reflect our confidence in the brand and in the ongoing appetite for quality, hand-crafted chocolate,” Mr Raward said. “We’re focused on sustainable growth that stays true to who we are.”
Founded in Queensland, Noosa Chocolate Factory has built a reputation for handcrafted chocolate, innovative flavour combinations and a strong connection to its origins. Under Raward’s leadership, the company aims to strengthen that legacy while positioning the business for long-term success.
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For more information contact Heather or Jen at The Comms. People:
Jennifer Swaine | 0438952830 | jen@commspeople.au
Heather Mollins | 0412421411 | heather@commspeople.au
